"The new billing software of Discom, being prepared by HCL, vows to put an end to the growing instances of error related electricity bills.
The new software is designed to automatically identify the bills where the consumption of electricity goes abnormally up or down.
With the city witnessing an increase in cases of either abnormally very high or very less meter readings, the new billing software will robotically pick out such cases to be cross checked before being printed.
"The new software will help us control the growing instances of errors related to high electricity consumption when in actual the consumption is less," said
Notably, there have been several occurrences in the past when electricity bills of high amounts were issued to consumers whose actually electricity consumption was comparatively very less.
As a matter of fact, Jaipur Discom gets many such complaints on a regular basis.
Apart from this, recent investigations done by the vigilance department of Discom have revealed that several consumers indulge in the theft of tampering with their meters in an attempt to get a lower meter reading to conceal the high usage of electricity.
It has been anticipated that after the introduction of the new billing software, being developed by HCL the cases of billing related problems will drastically reduce.
According to sources, four out of every 10 consumers in the city receive off beam electricity bills.
Curbing thefts""The new software is designed to automatically identify the bills where the consumption of electricity goes abnormally up or down It will automatically pick out such cases to be cross checked before being printed It has been anticipated that after the introduction of the new billing software the cases of billing related problems will drastically reduce"
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