Principal Analyst Jean-Pierre Garbani to overview technology that
enables improved performance and enhanced operations within the COE
Improve enterprise application software user satisfaction in multiple
Improve your key operating Key Performance Indicators within the COE
to move your organization closer to best-in-class performance;
Give your COE metrics to understand and measure user adoption – this
is one of the new hot buttons for enterprise application software;
Enable your COE to easily audit existing utilization and baseline
performance for both the application and the user;
Move your COE to a real-time view for pro-active problem
Understand actual case study examples from Fortune 100 customers; and,
Perhaps gain significant return on investment.
NEW YORK--(BUSINESS WIRE)--
Software, the leading provider of user experience and performance
management software, today announced that it will host the webinar “New
Technology Enables New Best Practice for the Center of Excellence (COE)”
featuring Jean-Pierre Garbani, vice president, principal analyst at
Forrester Research. The live webinar will take place on Thursday,
September 26, at 10:00 a.m. PT/1:00 p.m. ET.
During the webinar, Jean-Pierre Garbani will discuss how new
technologies enable measurements and KPI for improved capability within
the Center of Excellence. The COE can potentially now make faster and
improved decisions and provide better support for the user community.
Attendees will learn about these new technologies and how they can help
the COE enhance best practices to:
About Knoa Software
Knoa® Software delivers on-premise and cloud-based solutions that
monitor, measure and manage how end-users are utilizing enterprise
applications to optimize end-user experience, enhance user performance,
and deliver return on investment. Uniquely, Knoa automation provides
complete and deep insight into all activities, by user, for each
application monitored. 20 percent of the Fortune 50 and hundreds of
Global 5000 companies have already licensed Knoa software to power their
user experience and optimize their performance. For more information,
You can also follow us on Twitter: @knoasoftware.
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Forrester is a registered trademark of Forrester Research, Inc.
Rob McDowell, 212.807.9608
Source: Knoa Software