EMSEAL Joint Systems recently mastered the “project management triangle” – fast delivery, excellent quality and cost-effectiveness – with their implementation of xTuple, the world’s #1 open source ERP.
According to EMSEAL I/T Manager
EMSEAL management researched several legacy business management software vendors, including SAP,
Rauseo said open source played an important part in the decision to select xTuple ERP: “We expected a need for significant customization and new module development which could be best accomplished in an open source environment, and we also appreciated the ability to reference the source code to do our own problem resolution.”
According to Rauseo, “xTuple offered the best functionality and flexibility with much lower up-front and ongoing expenses.”
Implementation of the full-featured xTuple ERP system was not only on-time, it was under budget – approximately 40% of the cost of other “big name” products, according to EMSEAL management. Moreover, significant improvement in inventory control using xTuple ERP saved the equivalent of weeks of EMSEAL employee time every month within the company’s manufacturing and accounting teams.
Rauseo says, “The quality of support xTuple provides is just excellent. Far and away the most personal attention I have seen from a software vendor. The issue reporting capability, coupled with fast response time and occasional fixes within one or two business days, which one can often apply immediately, leads to a great customer-vendor relationship.”
“What makes xTuple different is the people AND the product. I like xTuple employees and have found everyone I’ve worked with to be helpful, responsive, and knowledgeable, not just about xTuple, but about ERP in general. The base system did a lot of what we needed to do, and it’s been relatively easy to build the other things we needed. It is quite easy to administer,” said Rauseo.
Approximately half of EMSEAL employees work with xTuple Standard Edition daily, using all of xTuple’s modules, including Products, Inventory, CRM, Sales and Manufacturing. EMSEAL also uses a Fixed Assets module, developed by an xTuple partner, to record and manage maintenance orders on equipment, and the xTuple Connect product for complete email/EDI integration and extensive job scheduling that runs throughout every business day and off-hours.
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