Partnership with Winvale Expands Distribution for Contact Center
Software Through GSA Schedule 70 Contract Vehicle
FRISCO, Texas--(BUSINESS WIRE)--
Management Software Group, Inc. (WFMSG), the provider of the market
workforce optimization solution, today announced that WFMSG has
partnered with Winvale
to offer Community workforce management software to federal, state and
local government agencies. Agencies can now order licensing,
professional services and support services directly from Winvale’s GSA
Schedule 70 price list.
“Community workforce optimization delivers very measureable benefits to
government contact centers seeking to maximize resources and control
operating costs,” says WFMSG CEO, Daryl A. Gonos. “Agencies from health
care, employment services, utilities to 911 and 311 service centers can
all realize significant savings using Community’s browser based
optimization features. Our partnership with Winvale makes securing our
product much easier for those agencies,” he concluded.
“Our number one priority is to provide our government customers proven
technology solutions that are easy to justify and procure through our
GSA Schedule and other government contract vehicles. Specific to
workforce management, we feel that the Community workforce management
solution truly allows government contact centers the opportunity to
innovate and drive down overall operating costs. This is an ideal
solution for agencies and departments that are tasked to do more with
less while showing proven return-on-investments and cost reductions,”
Kevin Lancaster, Winvale Managing Partner, said.
The WorkForce Management Software Group, Inc. is the developer and
provider of the Community workforce management solution. Community is
delivered with a multi-channel communications gateway, installs and
integrates with multiple platforms in just a few hours and provides
elegant features and tightly integrated portals for schedulers,
supervisors and contact center agents. Community is openly architected
and integrates readily to seamlessly combine with third party
applications to add greater value to other workforce optimization
components. For a live demonstration of the Community workforce
management solution or to discuss how WFMSG can partner with you to
increase your technology’s impact on contact centers, call (877)
668-6870 or visit us on the web at www.wfmsg.com.
Winvale is a government sales consultancy and leading advisor on
business strategy and procurement. Headquartered in Washington D.C.,
Winvale provides expertise to companies seeking to conduct business with
federal, state and local governments. Winvale’s client portfolio
includes many small emerging firms as well as Fortune 500 and
international companies. For more information, visit www.winvale.com.
WorkForce Management Software Group, Inc.
Daryl Gonos, 877-668-6870
Source: Workforce Management Software Group, Inc.