"Cybercriminals often use the names of well-known companies and organizations, like
Scammers may either cold call people at home or email them directly, falsely claiming to represent one of the following departments: Windows Helpdesk,
* Installing malicious software that captures sensitive data such as banking information.
* Allowing the scammer to take control of the computer remotely to adjust settings that leave the computer vulnerable to security threats.
* Navigating to fraudulent websites where credit card information is required.
* Requesting credit card information to bill the victims for the services the scammers provided.
If you are contacted by anyone making these or similar claims, do not purchase any products or services and do not follow their instructions. Most importantly, do not give a third party access to your computer or provide credit card or any other type of financial information. Finally, if you believe you have been targeted by a scammer, make sure to take the person's information (name, company name, city, telephone number, and website) and report it to the local authorities or the
Click here (http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx) to read more information from
For more information and tips to avoid phone scams, visit the
Where to Report Phone Fraud
If you are a victim, contact local law enforcement and submit complaints to the
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