The Google Voice application has been installed on over 10 million Android devices, and millions of iPhones. It allows users to make inexpensive international calls, by routing the call over the Google Voice system. When the user dials an international number, the application calls a US-based Google Voice access number, and the call is carried from there to its destination over the Google Voice system. Low per minute international charges are deducted from the credit balance in the user’s Google Voice account.
The class action complaint alleges that since its launch, the application has suffered from software defects, or “bugs,” which caused international calls that should have been routed through the Google Voice system to be routed instead through the cell phone carrier’s international calling system. The complaint alleges that as a result, users were billed for these international calls by their cell phone carriers at the carrier’s tariff rates, instead of having the per-minute charges deducted from their Google Voice accounts at Google’s lower international rates.
Users who paid cell phone charges for international calls that should have gone through Google Voice may visit http://www.ramolson.com for more information.
Read the full story at http://www.prweb.com/releases/2013/8/prweb11032142.htm
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