PC® mobile survey reveals that while parents are equipping children with mobile devices, mobile manners may be forgotten
While Canadians are known around the world for their politeness, the poll suggests we may need some remedial work when it comes to mobile manners. Among the missteps respondents admitted to:
• 32 per cent have checked emails/texts in front of others at social functions; • 29 per cent have used their phones in a hospital when they're not supposed to; • 28 per cent have talked or texted while walking; • 11 per cent have left their ringers on in theatres or in meetings; and • 41 per cent have used their phones in the bathroom.
But despite those questionable examples, 32 per cent of Canadians with children that were surveyed and who have mobile phones say that they have taken away their child's device as a form of punishment. The most common reason was for bad behaviour (28 per cent), followed by grades being affected by too much phone time (12 per cent, and running up an enormous, unexpected phone bill (4 per cent).
"As a parent who uses her smartphone extensively, I understand the desire to be attached to your device 24-7, but there are times when you need to unplug as well," said noted author and parenting expert,
Interestingly, setting ground rules on mobile usage has gone down year-over-year. In a similar mobile etiquette survey conducted by Leger for PC® mobile in 2012, 33 per cent of parents surveyed said they set mobile-device ground rules for their children compared with 26 per cent in 2013. Similarly, only three per cent of parents surveyed now say they set parental controls on their child's mobile, compared with nine per cent in 2012.
Mobile usage and satisfaction
While Canadians may like to complain about mobile phone companies, a surprising majority of users surveyed said they are satisfied with their current provider (87 per cent). Those who are not satisfied say they would be encouraged to switch for better rates (86 per cent), better service (56 per cent), or shorter contract terms (52 per cent).
The survey also found that the most popular uses for mobile phones among Canadians making telephone calls (68 per cent), text/photo messaging (54 per cent), and email (26 per cent). While popular, these features can often lead to unwelcome additional charges on monthly bills.
"No one likes to open their monthly mobile statement and find that they or their child has unknowingly run up a huge bill," said
For more information on the latest PC® mobile offering, visit www.pcmobile.ca or Facebook at www.facebook.com/pcmobileca.
About the survey
About The Mobile Shop
The Mobile Shop, located in select Loblaw and banner store locations, is the destination for Canadians' wireless needs - through the delivery of exceptional customer service & support, great selection, and outstanding value.
About Loblaw Companies Limited (TSX: L)
Loblaw Companies Limited, a subsidiary of George Weston Limited, is
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