Its largest computer-aided dispatch (CAD) deployment to date helps
streamline incident management and enhances officer safety
Washington State Patrol serves a population of 6.9 million and is made
up of more than 1,100 sworn troopers, nearly 1000 civilians and
approximately 170 dispatchers. Managing more than one million calls
for service each year; this is the largest CAD deployment to date for
Washington State Patrol and represents one of the most visible
technology programs within the organization’s history.
PremierOne is an enterprise-wide, public safety incident management
system that achieves Washington State Patrol’s regional and statewide
interoperability needs and provides a standards-based platform that
intelligently automates dispatch workflows and data retrieval to
simplify incident and resource management.
With end-to-end system integration including CAD, mobile data
applications, radio systems and other mission-critical data resources,
Washington State Patrol will better leverage its ASTRO® 25 Project 25
Land Mobile Radio system. It will also improve information sharing
with first responders in the field, resulting in the highest level of
situational awareness, coordination and collaboration.
PremierOne is a location-centric solution utilizing GIS industry
leading Esri technology that enables dispatchers to accurately
identify the location of the emergency, determine the best units to
respond based on their capabilities and ETA to the incident and
provides valuable incident situational awareness to help ensure the
safety of the public and first responders.
SCHAUMBURG, Ill.--(BUSINESS WIRE)--
Solutions, Inc. (NYSE: MSI) announces a new go-live of PremierOne™
3.2.1 computer-aided dispatch (CAD) system for the Washington State
Patrol, including the implementation of PremierOne Responder Location
and the ASTRO®25 Advanced Messaging Solution. All eight regional
communication centers for Washington State Patrol are now live and
operational on PremierOne CAD along with approximately 1,200 mobile
users utilizing the Motorola Premier MDC (Mobile Data Computing)
A long-standing customer of Motorola, the Washington State Patrol
required a solution that would help evolve current operations to a
higher level of performance while providing a solid technology platform
for the future. The implementation of Motorola’s Integrated Command and
Control solution provides substantial improvement and access to
mission-critical information, enhancing trooper safety and empowering
officers to make faster, smarter decisions while introducing new,
time-saving functionality to end-users.