Kyocera Document Solutions, a provider of document management solutions, now uses FrontRange's HEAT Client Management to manage desktops and servers and rapidly deploy software, operating systems, and updates.
According to a release, by completely automating a number of repetitive tasks, the solution accelerates software installation significantly - instead of 3 to 4 hours, the company now only requires 30 minutes.
Before it rolled out HEAT Client Management, Kyocera noted it was not using a client management solution. The IT administrators performed all the required work manually. With numerous servers and over 500 users, this required a massive amount of time. Kyocera was looking for a client management solution that could considerably reduce the amount of time these tasks consumed and deploy not only software but also patches, drivers, and operating systems completely automatically. FrontRange was competing with several other vendors that had made it onto Kyocera's short list. In the end, it was the approach to lifecycle management, the comprehensive feature set, and the low cost that made FrontRange the most attractive option.
Thanks to FrontRange's project partner Off Limits IT Services GmbH, the implementation was easily accomplished within the specified timeframe. Off Limits played a considerable role in implementing the software and performing the required configurations. Off Limits also organized a workshop and a training session for the Kyocera employees. The new solution was available on the servers in only three days' time. 10 days later, the various software packages were ready to deploy and Kyocera was able to initiate a two-week test phase. The IT staff at Kyocera can now package software themselves and deploy it across the company network as needed. They are also benefiting from the efficient patch management system as well as simple and effective driver distribution.
"Thanks to the standardization the solution provides, not only were we able to save a considerable amount of time previously spent deploying software to the various clients, managing our systems has also been greatly simplified for our administrators," said Dustin John, Network & Systems Administrator at Kyocera Document Solutions Germany. "We're glad we decided on the FrontRange solution. All of our requirements have been completely met."
Managing Director of FrontRange Germany Anton Kreuzer added, "Kyocera uses both a number of software solutions and a range a different clients. With HEAT Client Management, setting up new devices is now simple and efficient for them no matter what operating system or hardware is involved."
Kyocera Document Solutions is a manufacturer of document imaging solutions and document management systems.
FrontRange is a provider of Hybrid IT software solutions for organizations of all sizes.
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