New Mobile App, Live Edit and File Drag-and-Drop Empower Employees to
Crowdsource Knowledge More Effectively Than Ever BeforeLive edit: users can edit documents eliminating the need to
download and re-upload documents. Once edits are made, a new version
is saved automatically. Watch
this video and see how live edit works.
Drag-and-drop: drag and drop files or folders from your
computer directly into Collaboration Spaces folders.
Feature tours: feature tours are available automatically on
Collaboration Spaces, walking users through key functionality.
Mobile access: new native app for iPhone users to access the
comprehensive features of Collaboration Spaces on their mobile
devices. The application is now available for downloading directly at Apple’s
App Store. The new Android app will be available in September.
SUNNYVALE, Calif.--(BUSINESS WIRE)--
Software, Inc., the leading provider of customer-centric enterprise
social software, today announced it has released new features for its Social
Knowledgebase™, the first industry application that combines
collaboration technology with knowledge management to improve employee
productivity and deliver exceptional customer engagement.
The new features of Collaboration
Spaces™, an integral part of Social Knowledgebase, allow users to
create, edit, and submit content for certification to the Knowledge
Spaces™, where it can be certified and published to employees or
Spaces™ makes it easy for enterprises to harness the collective
knowledge of their employees to provide better service and support for
their customers. The new capabilities include: