"While we are still happy to serve our customers from our 31 conveniently located branches with over 170 ATMs and cash deposit machines (CDMs), we realise that more and more of our customers prefer online banking to get to know about our products and services and get access to their account information.
The new QIB website is part of an overall evolution of the Bank's electronic channels. As internet penetration and the acceptance of online banking are increasing, QIB has taken major milestones to meet its customers' expectations.
"Our ultimate objective is to provide an end-to-end experience to our customers using electronic channels in a seamless, secured and fast manner,"
The design has been improved to better reflect QIB's identity, which is that of a progressive
In addition to the launch of the new website, previously this year, QIB has launched its mobile banking application for smartphones using different operating systems such as iOS, Blackberry, Windows and Android. QIB has also uplifted its online banking site, providing customers a convenient internet experience to check their accounts and execute transactions anytime, anywhere. In parallel, the Bank has improved its free of charge e-Statement solution to enable customers to receive their banking statements whenever they require in a secure and convenient environment.
The evolution doesn't end here, QIB has also upgraded the interface of its ATM/CDM screens to make them friendlier to use, easier to navigate and execute transactions. It has dedicated customised screens for its affluent - Tamayuz - and private customers once they insert their customized debit cards. At the same time, QIB has expanded its ATM network across the country with over 170 ATMs/CDMs.
"These upgrades to our website and other eServices are part of the Bank's response to championing this information-based society in
QIB's website can be accessed by going to the new address www.qib.qa and is available in both English and Arabic.
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