"We understand how important it is to partners to have remote control support that is fast, reliable and consistent, which is why we are constantly innovating and enhancing our out-of-the-box remote control offering," said
TeamViewer is an industry-leading remote control solution that enables partners to control any PC or Mac over the Internet virtually, within seconds. LabTech partners now have the option to leverage TeamViewer to launch a remote control session directly from the LabTech computer management workspace – a single click enables IT services providers to do their work more quickly and efficiently. The integration also enables automated deployment and uninstall, and streamlined TeamViewer license management.
"We offer LabTech VNC out-of-the-box, which many RMMs do not currently do," added Nachtrab. "We take this a step further, however, by not only offering this out-of-the-box capability, but also constantly introducing noticeable enhancements to the technology, based entirely on partner feedback."
LabTech partners that implement TeamViewer as a premium solution can leverage the following features:
• 24/7 access to remote computers and servers- anytime, anywhere for spontaneous customer support even when the machine is unattended• Drag & drop capability to quickly and easily copy files or folders to the remote computer• Optimized connection speed and performance that takes network connection into account so the customer receives the best performance possible from LAN to mobile internet connections• Highest levels of security, based on certified quality management standards, external expert assessments and security-related inspections• Firewall-friendly deployment•
"The implementation and integration of the new TeamViewer redirector was easy as 1, 2, 3," said
For more on the LabTech-TeamViewer integration or to register for the TeamViewer integration webinar, please visit: http://www.labtechsoftware.com/teamviewer.php.
Jessica Boardman Greenoughfor LabTech Softwarejboardman@greenoughcom.com 617.275.6514