News Column

Dallas Man Gets $67,000 Water Bill

July 31, 2013

A Dallas man said the city is trying to charge him for tens of thousands of dollars worth of water usage for the second time this year.

Tom Hoffman said he received a $67,000 bill from the City of Dallas this month, after previously receiving a similar bill in April, KENS-TV, San Antonio, reported Wednesday.

"To see this happen twice... I don't know," Hoffmann said "It's annoying."

Hoffman said the city apologized for the April bill and fixed the error, which he said resulted in his band accounts being frozen for two days. He said he canceled the auto-pay on his account after the incident.

"It saved us a lot of pain and headaches the second time around," he said. "I was really shocked. I was shocked that there wasn't any red flag... something in their system that says, 'Hey, we are going to be charging this resident several thousand dollars for a water bill.'"

Frank Librio, director of communications and media relations for the City of Dallas, said the bill was the result of a stuck meter.

"The meter has been replaced and accurate billing will follow," Librio said. "We apologize for the inconvenience to the customer."



Source: Copyright UPI 2013


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