Crucial.com Reveals the Extent of Frustration, Anger, and
Helplessness Felt by Americans When Faced With Computer Problems
According to a nationwide online survey conducted by Harris Interactive on behalf of Crucial.com in
“We’ve become so dependent on our computers and think of them as helpful partners, making it that much more painful when they betray us at the worst possible time,” said
When asked who or what is most to blame for their computer problems, nearly half of adults* (46%) cited viruses or malware, 16% said they were not sure what the cause was, 12% of adults* blamed themselves for their computer mishaps, 10% pointed to installed software, and 8% suspected insufficient memory (RAM) as the prime culprit.
“Many are quick to blame viruses or malware as the likely cause for a computer that has become sluggish and unresponsive, but many times the problems are simply due to not having enough internal memory - an easy, do-it-yourself fix that most people never consider as a solution,” added McLean.
The results come on the heels of a recent announcement that Crucial.com has joined forces with legendary tough guy and recovering aggravated computer user,
When compared to those aged 35 and over, young adults* (aged 18-34) seemed more apt to resort to abusive behavior such as cursing (39% vs. 25%), screaming (29% vs. 12%) or hitting it with their fist (12% vs. 2%) as a result of frustration and anger caused by their computer not meeting expectations. Young adults also outpaced all others when it came to crying, with 7% of 18-34 year olds admitting to having cried at some point in the past 6 months as a result of their computer problems, compared to only 2% of those 35 and over.