SANTA CLARA, CA -- (Marketwired) -- 06/25/13 --
•Avaya Launches Cloud Transformation Services and Continuous Performance Services to Help Companies Improve Business Results Through Communications Strategies
•Cloud Consulting Addresses Rising Demand, with Nearly Half of all Businesses Planning Deployment or Evaluating Cloud Options
Avaya today announced new consulting services to provide businesses with a strategic, operational plan for tapping the full potential of their collaboration solutions. The new consulting services address technologies impacting enterprise communications today -- including cloud solutions, Session Initiation Protocol (SIP) technologies, network security and self-service automation -- and help remove the complexity and minimize the risk associated with adopting advanced collaboration for improved business results.
The new consulting offers are Cloud Transformation Services and Continuous Performance Services. Cloud Transformation Services help organizations define and implement a cloud communications strategy that supports business objectives. Continuous Performance Services provide subscription-based consulting for a range of technology solutions (such as SIP transformation or self-service) and enable enterprises to maintain an optimized collaboration environment for months or years with predictable outcomes.
The consulting offers are delivered by Avaya Professional Services, an organization backed by 1,500 specialists with expertise across many industries, countries and concentrations, including a global team of business and technical consultants. The Avaya Cloud Transformation Services and Avaya Continuous Performance Services are available now globally.
New Avaya Cloud Transformation Consulting
Demand is high for cloud-based services, with 47 percent of businesses planning deployment or evaluating their cloud communications strategic options, according to Avaya research(1). Avaya Cloud Transformation Services provide consulting to both large enterprises and cloud service providers to help them define business requirements and implement cloud solutions.
For large businesses, Cloud Transformation Services help:
•Analyze and determine the optimal communications delivery mode, with a cost/benefit analysis of cloud delivery options (managed, private, public or hybrid).
•Develop financial modeling using real-world communications benchmarks. This helps identify inefficiencies in a business' collaboration technologies, and recommend changes aligned to their financial and operational requirements.
•Implement plans and design architectures for cloud communications that integrate a client's business processes and back office applications.
For cloud service providers, Cloud Transformation Services help:
•Provide guidance through the entire process of refining a hosting strategy, and define an architecture that meets the customer's business requirements.
•Implement a solution that assists a service provider in setting up a cloud environment for their first customer.
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