KANSAS CITY, MO -- (Marketwired) -- 06/11/13 -- The Raphael Hotel, Autograph Collection, the original Kansas City boutique hotel, was recently named Hotel of the Year for the Autograph Collection, a portfolio of independent hotels affiliated with Marriott International. The award is based primarily on overall guest satisfaction scores with financial performance as a contributing criteria for the award. The Raphael Hotel finished the year with a 94.4 rating compared to the brand average of 80.7 and finished with double-digit gains in financial operations categories.
On the heels of the Autograph Collection hotel of the Year award, TripAdvisor announced that The Raphael Hotel and its signature restaurant, Chaz on the Plaza, were each among the 2013 Certificate of Excellence award winners. The certificate is given to the top-performing 10% of all businesses worldwide on TripAdvisor based on reviews from TripAdvisor travelers. TripAdvisor is the world's largest and most searched travel site with more than 200 million monthly visitors, 32 million members and over 100 million candid reviews from independent travelers. TripAdvisor reviewers consistently rank The Raphael Hotel as Kansas City's number 1 rated hotel and Chaz on the Plaza consistently ranks among the top rated Kansas City restaurants.
Steve Miller, Lighthouse Properties Director of Operations, credits the staff for continuously striving for the highest hospitality standards. "These awards recognize the hard work and dedication of our managers and associates. I can't put into words the gratitude we owe to everyone who contributed to the hotel and restaurant's successes."
About The Raphael Hotel, Autograph Collection
The Raphael Hotel is a one-of-a-kind boutique hotel that combines the charm and intimacy of a locally significant landmark with highly individualized service. It is the original boutique concept among historic Kansas City Plaza hotels. The nine-story, Italian Renaissance Revival structure is a member of National Trust Historic Hotels of America and is listed on the National Register of Historic Places. The Raphael is noted for distinctive luxury Kansas City hotel deals and packages within its portfolio of romantic getaway, destination-rich and special affinity packages that can be booked online. More information is available online at http://www.marriott.com/hotels/travel/mciak-the-raphael-hotel-autograph-collection/.
About Autograph Collection®
Marriott's Autograph Collection® is an evolving ensemble of strikingly independent hotels. Each destination has been selected for its bold originality, rich character and uncommon details. From near to far, iconic to historic, the result is an array of properties that is nothing less than unique, nothing short of collectively exceptional. For more information please visit www.autograph-hotels.marriott.com/.
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