News Column

Caribbean Cruise Line -- Scam Artists Apprehended in New Jersey Reveal Travel Industry Concerns

May 21 2013 12:00AM



CORAL SPRINGS, FL -- (Marketwired) -- 05/21/13 -- According to popular travel provider Caribbean Cruise Line scam prevention is one of the most critical elements facing the travel industry -- and more specifically, cruise line companies. A recent article from Travel Weekly highlighted a story of a New Jersey couple that has been accused of money laundering, deception and conspiracy in relation to a travel scam they allegedly operated.

Travel Weekly reports, "A New Jersey couple has been indicted for allegedly operating travel scams that enabled them to bilk victims out of more than $700,000, according to the New Jersey Attorney General's Office. Daryl Turner, 41, and his wife, Robyn Bernstein, 43, of Marlton, N.J., were charged on April 19 with first-degree counts of conspiracy and money laundering as well as two counts of second-degree theft by deception."

Although Caribbean Cruise Line Scam Watch notes that the amounts of this high-profile case may seem like an unusual operation that only targeted few travelers, this security branch of the cruise line company explains that the couple's methods may prove very familiar to consumer.

Travel Weekly details, "Between January 2007 and July 2011, Turner and Bernstein allegedly required customers to pay $249 for port charges and government fees for a 'free' cruise and $50 in fees, taxes and surcharges for a 'free' airline ticket. Customers had to pay by money order and send a self-addressed envelope, after which they were mailed a reservation request form. It is alleged that the customers sent in the reservation request forms but were never able to book the cruises or flights, the attorney's office said. The defendants operated travel promotion companies under several names."

In a recent press statement, comments were offered by Caribbean Cruise Line, "Scam artists that promote through these kinds of special deals are prevalent in the industry and consumers should stay aware of these tactics. We advise that any traveler be cautious of deals that require payment via money order and providers that may prove to operate under various aliases."

In addition, the company explains that booking special travel packages should not take such long periods of time to confirm. In its press statement, Caribbean Cruise Line explains, "The level of customer service offered by travel providers today is exceptional. Even those booking through third parties are generally offered confirmation almost instantaneously."

While the travel deals offered by the New Jersey couple have been suggested as illegitimate, there are many valid low-cost cruise packages available from respected companies such as Caribbean Cruise Line. According to Caribbean Cruise Line, scam prevention remains a high priority of this vacation provider and ensures that its legitimate packages are designed to offer the highest level of customer service.


Caribbean Cruise Line scam prevention advocate strives to deliver affordable, high-quality vacation experiences for eager American travelers. Top-notch destinations, relaxing accommodations, fun activities and beautiful sights are all things experienced by customers of Caribbean Cruise Line. Scams in the travel industry, however, have prevented many travelers from pursuing cruise vacations. As such, the Caribbean Cruise Line Scam Watch strives to create a safer, more enjoyable and secure travel experience for its passengers who embark to locations such as the Grand Lucayan Resort in the Bahamas.

Source: Marketwire

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