News Column

Facebook Trusted Contacts Hold Keys to Your Account

May 2, 2013
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Here's something you might like. Today, Facebook is making account security more friendly.

The company launched a new feature called Trusted Contacts, a version of an account recovery feature that has been in testing since 2011. With Trusted Contacts, you choose the friends you trust to help you get back into your Facebook account if you're ever locked out.

Available now or very soon under your security settings menu, setup is simple. You choose three to five friends you trust and enter their names. Then, those contacts will receive notification that you added them. And you can make changes or edits at any time. Think of it as a much more secure version of those security questions you set up, handy when you really don't remember the name of your first grade teacher.

Facebook provides some good tips as to how to choose your Trusted Contacts:

- Make sure you trust the person, someone you'd trust with a spare key to your home.

- Make sure the person is easy to contact off of Facebook, because you'll be needing this person's help when you can't log in.

- Don't go with the minimum. You'll need to contact three of them, so you have better odds if you have more choices.

If you have trouble logging in and need to use the service, Facebook promises it will be easy. You'll need to call them and get a security code that will help you regain access. Once you have three security codes from three different Trusted Contacts, you can enter them and recover your account.

You may never need the service, but it's valuable peace of mind.

And one last reminder from Facebook, if you ever have reason to suspect that your account has been compromised or hacked, go to facebook.com/hacked for help.

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(c)2013 the Chicago Tribune

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Source: Copyright Chicago Tribune 2013


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