Halfway through Google's quarterly conference call in late April, CEO Larry Page
sounded a bit exasperated after a stock analyst asked him how much the company
planned to invest in some of its more speculative ideas.
"I feel that when I say anything, I always get asked that question," Page
answered, just after he'd spent several minutes talking enthusiastically about
self-driving cars, Google glasses and other projects that as yet contribute
nothing to the bottom line.
Wall Street concerns about such spending are understandable after Google
reported that Motorola Mobility, the phone maker it acquired a year ago for
$12.5 billion, had an operating margin of -18% in the first quarter. And that
excluded stock compensation charges.
Motorola's results, charges related to its acquisition, and Page's rapid pace of
investment all helped to push down Google's overall operating margin
significantly during the quarter, to 25% of revenue from 32% a year ago, when
all expenses are included.
It's enough to make an investor wonder why Google -- whose $50 billion in
revenue and $32 a share in net income last year were due wholly to its online ad
business -- would want to be in any hardware business at all.
Yet, as the company gets set to host its annual development conference this
week, the thousands of eager software developers who will gather in San
Francisco for Google I/O offer proof that what seems zany one year can become a
highly profitable business a few years later.
That's because every good piece of software needs a hardware platform to run on,
and Google is continually pushing for a world in which online advertisers can
find consumers no matter how they access the Internet.
Google's ability to maintain its sales and profit growth as the online world
goes mobile is proof of the success of what it calls its "multiscreen" strategy.
When Google acquired a small company called Android in 2005, few outside Silicon
Valley even knew what a smartphone operating system was.
Eight years later, Google's mobile OS is the most popular around the globe, and
millions of consumers have smartphones optimized to show Google ads.
As Page said on the conference call three weeks ago, in explaining Google's
investments in speculative projects, "There's not much competition, because no
one else is crazy enough to try."
This year, the newest and most speculative hardware platform at Google's I/O
conference will be a computer for your face, which the company calls Google
Glass.
Page couldn't hide his excitement when he talked about the project on the April
call.
"I get chills when I use a product that is the future, and that happens when I
use Glass," he said then.
Within months of its public debut, the Internet-ready half-pair of glasses that
makes a wearer look like a Borg extra in a Star Trekmovie inspired strong
reactions -- both pro and con.
In early April, two of Silicon Valley's most prominent venture capital firms
agreed to share with Google's own venture unit all funding proposals from
start-ups that use Google Glass in their business plans.
(While the partnership, called the Glass Collective, garnered headlines, it also
raised the question of why entrepreneurs would want to let three different VC
partnerships compare notes on their start-ups, rather than force the firms to
compete for an equity stake, as is common practice among VCs.)
On the downside for Google Glass, one Seattle bar made a bold statement -- and
acquired a lot of publicity -- when it banned the device due to concerns for the
privacy of its patrons.
Raising privacy concerns is nothing new for Google, of course, something
understood by those who had their home wireless networks invaded without their
knowledge by Google's Street View project in 2010.
The company has paid fines both in Europe and the U.S. over Street View, but the
fine amounts were mere rounding errors for Google, which is still making money
hand-over-fist selling ads alongside Street View results -- and all its other
services.
While Google's strange glasses are creating a lot of buzz, it's another new
product, called Google Now, that may prompt developers who attend this year's
I/O show to write apps that will help boost Google's bottom line sooner, rather
than later.
As a voice-based digital assistant that's a rival to Apple's Siri, Google Now is
an advance in a technology that's at the heart of Google's success: Internet
search.
Now that the company has released tools for developers of its Chrome mobile Web
browser that take advantage of voice capabilities, Page says "we'll be amazed"
in the future to find that Internet computing once required cumbersome human
actions such as typing on a keyboard or clicking a mouse.
Then again, we may all someday marvel that anyone ever had a problem with the
Borg.
John Shinal has covered tech and financial markets for 15 years at Bloomberg
Businessweek, San Francisco Chronicle, Dow Jones MarketWatch, Wall Street
Journal Digital Network and others.
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News Column
Google Projects Can Pay Off -- Even Crazy Ones
May 13, 2013
John Shinal
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Source: Copyright USA TODAY 2013
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