REDWOOD CITY, CA -- (Marketwired) -- 04/22/13 -- i2c, Inc., a provider of cloud-based payment processing and emerging commerce solutions, has strengthened its commitment to client success by forming a Business Advisory Group (BAG) that offers strategic consultation services to i2c clients. Acting as a trusted adviser to clients, the new group complements i2c's existing client support organization which includes implementation, technical support and account management departments.
Payments industry veteran, Stephan Koukis, leads the group as Senior Vice President. Koukis and his team of advisers work with clients to track and analyze key components of their programs, including value propositions, consumer behaviors, platform utilization and portfolio key performance indicators. They combine this information with knowledge of the latest industry trends to recommend targeted business strategies that help clients scale, improve profitability and create better consumer experiences.
"Just as the i2c platform is designed to make our clients more successful, so too is our client support organization," says Koukis. "With the formation of BAG, i2c clients now have access to professional resources whose main priorities are optimizing and growing clients' businesses. This further demonstrates i2c's commitment to delivering a holistic and industry-leading support experience for our clients."
"I look forward to further enhancing our role as trusted advisers, offering thought leadership and leveraging i2c's global assets to roll out even more successful solutions for our clients," says Koukis.
About i2c, Inc.
i2c, Inc. provides the cloud-based infrastructure financial institutions, corporations, brands and governments need to launch and profitably manage payment and next-generation commerce products. Its global-ready platform encompasses card-based, virtual and mobile payments, loyalty and back office solutions. Headquartered in Silicon Valley, California, i2c supports clients on five continents from six sales and support offices worldwide. Visit i2cinc.com for more information.
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