News Column

Wells Fargo Fixes Debit Card Bug

March 27, 2013

Andrew Dunn

Well Fargo building

Wells Fargo says an issue that led numerous customers to report issues using their debit cards Wednesday morning has been resolved.

The customers said their Wells debit cards were being rejected when they tried to use them for purchases. In Charlotte, Steve Johnston said his debit card was rejected twice while trying to buy a Lynx light-rail ticket at the 7th Street Station just before 9 a.m. Similar stories were reported across the country.

Wells spokesman Josh Dunn said in an email the issue stemmed from "technical glitch by Visa" and has now been resolved.

The issue comes on the heels of a website slowdown Tuesday, which the bank attributed to a cyber attack. The debit card problems do not appear to be related, the bank said.


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Source: (c)2013 The Charlotte Observer (Charlotte, N.C.) Distributed by MCT Information Services


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