News Column

DealNet's BPO Division Launches Contact Center Services to US Energy Retailer

Mar 26 2013 12:00AM

Marketwire

LogoTracker

TORONTO, ONTARIO -- (Marketwire) -- 03/26/13 -- DealNet Capital Corp. (the "Company") (CNSX: DLS)(PINKSHEETS: GAIMF) is pleased to announce the successful launch of its contact center support to a United States based energy retailer by its Business Process Outsourcing ("BPO") subsidiary, OC Communications Group Inc. ("OCCGI"). This update follows the signing of a three-year contract that was announced on December 17th, 2012. Since the signing, OCCGI has been working closely with the client to successfully bring their new product line and services to the market.

OCCGI has been servicing the needs of US utility industry for more than eight-years. Managing multiple programs in a highly competitive space, our BPO subsidiary has established significant credibility in the utility industry underpinned by our unique expertise in the pre-paid and post-paid energy sectors.

With the launch, OCCGI provides all customer service aspects for the Client including sales, customer retention and back-end office support out of OCCGI's Toronto, Ontario facility, allowing the Company to blend the fulfilment of services with other utility clients.

"We are pleased to have been able to assist this new energy client in successfully bringing their services to market. With the end-to-end scope of our services and significant best practices we bring to the engagement, we look forward to building a long term relationship underpinned by month over month energy customer growth." stated Mike Hilmer, Chief Operating Officer of DealNet Capital Corp., and CEO of OCCGI. He continued that, "This launch is a demonstration of the rich depth OCCGI has within key market verticals. More and more customers are comfortable with OCCGI providing full end-to-end vertical market management, allowing our clients to focus on marketing their services rather than operating their front and back offices."

DealNet Capital Corp. is a public company that trades under the symbol DLS on the Canadian National Stock Exchange and under the symbol GAIMF on the Pink Sheets of the Over the Counter Bulletin Board. In general, the Company is a merchant banking company that has a flexible investment mandate with a strategic focus on recurring revenue businesses. The company has recently focused its investments towards the thriving North American Business Process Outsourcing (BPO) Market as well as the Consumer Financing Market by leveraging its recently acquired BPO division. The Company continues to look for acquisition opportunities in these key markets in order to continue to drive competitive advantages and growth.

ON BEHALF OF DEALNET CAPITAL CORP.

For additional information please visit www.sedar.com.

The Canadian National Stock Exchange does not accept responsibility for the adequacy or accuracy of this release.

Forward-looking Statements

This press release contains certain forward-looking statements with respect to the Corporation. These forward-looking statements, by their nature, involve risks and uncertainties that could cause actual results to differ materially from those contemplated. We consider the assumptions on which these forward-looking statements are based to be reasonable, but caution the reader that these assumptions regarding future events, many of which are beyond our control, may ultimately prove to be incorrect. These statements involve risks and uncertainties including, without limitation, DealNet's ability to successfully develop and market its products, consumer acceptance of such products, competitive pressures relating to price reductions, new product introductions by third parties, technological innovations, and overall market conditions. Consequently, actual events and results in future periods may differ materially from those currently expected.



Contacts:
DealNet Capital Corp.
Mr. Graham Simmonds
Chairman and Chief Executive Officer
+1-416-843-2881
gsimmonds@dealnetcapital.com





Source: Marketwire


Story Tools






HispanicBusiness.com Facebook Linkedin Twitter RSS Feed Email Alerts & Newsletters