News Column

Comcast Upping Internet Speed

March 22, 2013

Drew Dixon

comcast

High-speed Internet customers of Comcast are going to see their computer service get even faster.

Company officials announced this week that customers who have the Blast and Extreme 50 Internet services from Comcast's Xfinity will get a boost in speed at no additional cost.

Download speeds will double for both services, they said.

Comcast has about 300,000 customers for its communication services in the Jacksonville area.

"We continue to increase Internet speeds," said Bill Ferry, a spokesman for Comcast's Jacksonville operations. "This is very significant. ... This is going to make it a lot faster for surfing, gaming [and] downloading."

The Internet speed upgrade will not disrupt any service to most of Comcast's customers. Ferry said most customers will not require a visit from a technician. The upgrade is already under way for many customers.

"For the vast majority, they don't necessarily need a new modem," Ferry said.

Most Comcast Internet customers will simply need to re-start their modem, though some customers will need an equipment upgrade. The company is contacting those customers to inform them of the change, which is provided without charge.

"It will be a seamless transition, they're just going to notice increased speeds," Ferry said.


For more stories covering the world of technology, please see HispanicBusiness' Tech Channel



Source: (c)2013 The Florida Times-Union (Jacksonville, Fla.) Distributed by MCT Information Services


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