CHICAGO, IL -- (Marketwire) -- 02/13/13 -- BigMachines, the global leader in product configuration, pricing and quoting, proposal generation and B2B ecommerce, announced that the company achieved another record year in 2012 with record-setting results in total revenue, recurring revenue, and profitability.
Further establishing itself as the global CPQ leader, BigMachines achieved records in both Annual Contract Value (ACV) Bookings and Total Contract Value (TCV) Bookings in 2012, as well as record highs in customer satisfaction and customer renewals.
"BigMachines is in the business of driving results for our customers. The world's leading companies continue to select us to improve their sales productivity and ultimately drive more revenue and margin for their businesses. This was no more evident than when more than 25 enterprise customers showcased their results at our recent customer conference, BigIdeas," said David Bonnette, CEO, BigMachines. "Due to their success, 2012 was another record year for us as well."
Additionally, the company made record investments in its datacenter, infrastructure, and hiring. Product development, professional services, customer support, and sales teams all reached significant new investment levels in order to accelerate innovation, provide the highest quality service to BigMachines' growing customer base, and capitalize on the surging demand for BigMachines and BigMachines Express.
Bonnette added, "With our latest product cycles including the launch of BigMachines Express, our customers have never been more satisfied. In addition, the strengthening of our strategic partnerships helped deliver unmatched value for our distinguished set of world-class clients. We look forward to 2013 being another record-setting year."
As the momentum in cloud computing continues to grow, BigMachines continues to deliver its enterprise-grade cloud products to hundreds of Fortune 2000 companies in more than 15 industries. In addition, its BigMachines Express product, built on Force.com, addresses the demand for BigMachines' leading solutions in growing, mid-sized companies.
BigMachines also gained recognition from industry analysts, the media, and its partners. For the fifth year in a row, BigMachines won a "Best of" the AppExchange award for their configurator, as voted by Salesforce.com users. The company was also ranked by Inc. Magazine on its 2012 list of the 5000 fastest-growing private companies in America, was recognized as one of Chicago's Tech Top Ten companies, and placed 5th in Brill Street's Top 50 for Gen Y Employers in Chicago.
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BigMachines, the global leader in Configuration, Pricing, and Quoting solutions, focuses on Results and Customer Success by enabling businesses to quickly configure products and services, create 100% accurate sales quotes, proposals and contracts, and integrate with CRM, ERP and other business systems. Whether a company sells silicon chips or potato chips, sells direct, through reseller channels, or online to customers, BigMachines showcases the latest SaaS CPQ innovation and solutions to improve business processes. For more information, visit www.bigmachines.com.
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