Topdown, the leading provider of correspondence and document automation software, announced today that they recently partnered with the Ricoh
This installation marks the first time Topdown and
“Topdown is the benchmark for automated letter generation software,” said
“The Ricoh team was fantastic. They brought tremendous print production knowledge and experience, and helped dramatically reduce the print production hardware footprint for the Bank. We look forward to partnering with them again,” said
About the Solution
The Bank needed to replace aging internally-developed software in order to maintain service-level objectives and comply with government performance and results expectations. The Bank evaluated multiple vendors before choosing the solution from Topdown and
According to the Bank’s information technology project manager, no other document automation solution offered the speed and simplicity of the CLIENT LETTER® software from Topdown. The Bank centralized all customer communication on the Topdown platform, and now drives all print production to the
Using the solution from Topdown and
› Reduce time to generate correspondence by 70%
› Collapse the correspondence workflow by 75%
› Eliminate over 50% of their correspondence templates
› Improve the consistency of communications using approval workflows
› Monitor compliance using audit trails and reports
› Reduce wasted time, material and postage costs
A case study on the solution, featuring the benefits of the CLIENT LETTER software, is available free of charge via the Topdown web site.
For more than 30 years, we’ve been filling the document automation and correspondence needs of our customers. No matter how complex. Today, we’re giving our customers—and their customers—what they want: Communication on their terms. We call it
For further information, please visit http://www.topdownsystems.com/.
The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information.
Under its corporate tagline, imagine. change.
For further information, please visit http://www.ricoh.com/about/.
Read the full story at http://www.prweb.com/releases/2013/12/prweb11430153.htm
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