A recent study, the "2013 Study on Data Center Outages," reports 34 percent of respondents cited cyber attacks as a cause for data center downtime, compared to just 15 percent in 2010. According to a release, the
"On the heels of Cyber Monday, data center downtime is an e- commerce platform manager's biggest concern," said
In addition to the "2013 Study on Data Center Outages," a companion report was released highlighting the cost of data center outages. That report quantifies the cost of an unplanned data center outage at slightly more than
"Given the fact that today's data centers support more critical, interdependent devices and IT systems than ever before, most would expect a rise in the cost of an unplanned data center outage compared to 2010," said
Highlights of the "2013 Cost of Data Center Outages" report - and the companion "2013 Study on Data Center Outages" - include:
-The average reported outage length was 86 minutes, resulting in an average cost per incident of approximately
-For a total data center outage, which had an average recovery time of 119 minutes, average costs were approximately
-For a partial data center outage, which averaged 56 minutes in length, average costs were approximately
-Ninety-one percent of survey respondents reported experiencing an unplanned data center outage in the past 24 months. This is a slight decrease from the 95 percent of respondents in the 2010 study who reported outages.
-Regarding the frequency of outages, respondents experienced an average of two complete data center outages in the past two years. Partial outages, or those limited to certain racks, occurred an average of six times in the same timeframe.
-Companies with revenue models that depend on the data center's ability to deliver IT and networking services to customers - such as telecommunications service providers and e-commerce companies - and those that deal with a large amount of secure data - such as defense contractors and financial institutions - continue to incur the most significant downtime costs; with the highest cost of a single event reaching more than
The "2013 Cost of Data Center Outages" report analyzes costs and a number of other downtime-related factors at 67 data centers (2,500 square feet or more) within the past year across varying industry segments. It provides an analysis of the direct, indirect and opportunity costs from data center outages, including damage to mission-critical data, impact of downtime on organizational productivity, damage to equipment, legal and regulatory repercussions, and lost confidence and trust among key stakeholders. The "2013 Study on Data Center Outages" is a survey of 584 individuals in U.S. organizations who have responsibility for data center operations.
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A recent study, the "2013 Study on Data Center Outages," reports 34 percent of respondents cited cyber attacks as a cause for data center downtime, compared to just 15 percent in 2010.
According to a release, the