Commissioner Sandoval, a law professor and telecom expert, penned a proposal that says the state, through the CPUC, should update outdated privacy rules to protect phone customers. Sandoval's proposal would initiate a privacy rulemaking, noting many changes to telecom practices and technologies since the CPUC reviewed the privacy rules decades ago.
At odds with Commissioner Sandoval's proposal, Commissioner Ferron wrote a proposal that would not allow the rulemaking to go forward because he finds there is no demonstrated privacy problem with cell phones. Commissioner Ferron dismisses privacy concerns because of a "lack of documented examples of actual breaches of customer privacy by telecommunications corporations," among other rationales.
"Too often we hear news about our personal information being sold or shared without our knowledge or consent. We can't trust corporate phone giants to make those decisions for us," said
In 1986, when the rules were drafted, phones didn't track location, bill payments and other personal information. But many rules governing phone privacy in
Today, mobile carriers as well as app developers can collect, store, and use a customer's personal information, regardless of their knowledge or consent. For example, over 140 million customers of Sprint, AT&T and other phone companies were tracked through their phones by Carrier IQ software that phone companies had quietly embedded in mobile devices without customers' permission. It records location, phone numbers, app downloads, and when text messages are sent or received.
Sandoval's proposal notes that Carrier IQ is not the only company tracking consumers. When
"The phone companies have failed to protect our privacy," said TURN's Executive Director,
CFC, TURN and PRC petitioned the CPUC a year ago. The CPUC is scheduled to vote on
Since 1960, the nonprofit
Web Site: http://www.consumercal.org
Keywords for this news article include: Software.
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