Pre-packaged solution for retailers will be available in December
Challenged with enormous e-commerce purchasing volumes, grocery, hardline and apparel/fashion retailers are looking at how they can effectively manage the picking of e-commerce orders to truly provide the buy anywhere, fulfill anywhere and return anywhere capabilities that their customers are asking for.
JDA In-Store Picking accepts orders from order management systems and then allocates and clusters them to make efficient use of both store space and time when picking and processing e-commerce orders.
E-Commerce Picking Support for Grocery, Hardline and Fashion/Apparel Retailers
For grocers, the picker may choose either voice activation or browser-based devices to pick products for packaging on carts and for those carts to be marshaled into staging areas before being loaded for home delivery, “click-and-collect” store areas, or for “drive-through” models as used in mainland
The pickers are sent to the shop floor to pick at an appropriate time ? to minimize the disruption for customers in the store – and be on time for the home delivery dispatch or the promised click-and-collect time. The solution also provides different substitution strategies depending on the retailer’s brand promise, and generates customer-ready paperwork before sending the picked items electronically to the point-of-sale system.
For hardline retailers, the system not only delivers an effective pick operation similar to grocers, but also processes customers’ e-commerce orders that may have been picked in another store or distribution center (DC) and are to be picked up in-store. This enables hardline retailers to consider a reduced stock holding across their entire store and DC footprint, rather than increasing safety stock in-store to allow for e-commerce allocation.
For apparel/fashion retailers, products to be picked are not often where they should be. The in-store picking solution can direct the picker to the locations where the products are likely to be as well as support shipment direct from the store with value-added services and packing functionality.