Worldwide Power Products (WPP), a power-generation equipment provider to industrial and petroleum clients worldwide, today announced it has deployed a new, expertly-configured solution that will unify, coordinate and provide visibility into the processes and activities surrounding its Service offering. Delivered by software company Asset Optics, the computerized system will increase departmental operating efficiencies, reduce costs and enable
“The system we have configured for
Having this 360-degree visibility is a key to providing the excellent service that is WPP’s hallmark, as it enables all departments to view, and if necessary follow-up on, any prior customer interactions, no matter where or with whom they occurred.
Asset Optics has also created a data-driven workflow that works with feedback in work orders to help the Service sales team follow through on additional work technicians identify in the field. With a click of the Workflow button, the system will take the details from a mechanic to a quote that can be refined and sent out immediately to the customer, giving them the information they need to make a timely and informed decision.
“As a very rapidly growing company,
AssetOptics is a privately held company with deep domain expertise in Enterprise Asset Management. AssetOptics CMMS/EAM is a native Force.com application, benefiting from the reliability, scalability and performance of salesforce.com’s trusted enterprise cloud computing platform. To test drive AssetOptics CMMS / EAM, please visit the AppExchange at http://www.salesforce.com/appexchange/.
For more information about AssetOptics.com, please visit http://www.AssetOptics.com or call 678-932-9286.
About Worldwide Power Products
Read the full story at http://www.prweb.com/releases/2013/11/prweb11291316.htm
Most Popular Stories
- Bipartisan Budget Deal Gets Key Support in House
- Bitcoin Clones Lurch Onto Financial Scene
- Clinton to Keynote Annual Simmons Leadership Conference
- GM to Stop Making Autos in Australia
- Selena Gomez, Shakira Among Top Hispanic Searches
- PhD Project Grooms Business Profs
- How Bitcoin and Other Cryptocurrencies Work
- It's Primary Time in Texas
- How to Survive a Subzero Stranding
- Pacific Trade Pact Delay Hinders U.S. Pivot to Asia