Talented, experienced staff has provided a full range of unparalleled IT support services for the past 10 years Prism Total IT Solutions understands technology is the lifeblood of virtually any business today but also can be the bane of its existence.
Acquiring and maintaining all the equipment plus the people to keep it running can be more than many businesses can handle.
That's where Prism IT Solutions' (www.prism.uk.com) dedicated and experienced team of experts can help businesses large and small.
"We provide personal installation and technical support for software and hardware to clients throughout the
"We understand every business is different, so we offer multiple support options with varying features and service levels. We look forward to discussing your company's requirements," he said.
"None of our services have minimum contracts. We operate solely from the
"Our services are not the cheapest in the marketplace, nor are they the most expensive, but we think they are arguably the best," Smith said.
Founded in 2001, the company's dedicated and skilled team has developed a reputation as a premier outsourced IT provider in the
The team has acquired numerous awards and professional accreditations which help develop long-term relationships with clients as well as suppliers.
The company serves growing business requiring just telephone support to publicly listed companies requiring a strategic technology deployment partner to those requiring VPN connectivity between branch offices.
Smith said business IT support was the first service Prism offered its clients when it began 10 years ago and remains the company's core business.
Prism Service 60 Support is an entry level product offering dedicated helpdesk and unlimited remote support from
Prism Total Care Support helps businesses manage their IT budgets. It provides equal parts remote support, proactive advice and guidance and onsite support insurance.
It includes routine health checks (including the engineer's findings and recommendations) and onsite labour included.
Prism Total Care Plus is designed for businesses that need improved preventative maintenance and decreased system downtime.
In addition to the Total Care Support benefits, this package includes increased technical support and infrastructure monitoring, asset management, extended support hours and additional security.
"Our company has witnessed monumental developments in Internet access during the past 10 years, starting with dial-up modems to today's 24Mb/s ADSL2+," Smith said.
The technology has improved but the same problems of poor service and over-subscribed services still remain, he said.
"We can offer a full range of the highest quality IP-based connectivity solutions. Almost 94% of all Prism Support clients also use Prism Internet services," Smith said.
"So if a problem arises, a single call starts gettingit resolved. We can't guarantee you won'thave problems.
"However, we can guarantee that by using Prism Internet services and Prism Support, any problems will be resolved more quickly and with less business disruption," he said.
NOTES TO EDITORS:
About Prism IT Solutions:
Since their formation in 2001 the Prism team has created an enviable reputation as one of the
Whether you are a growing business who requires telephone support for an existing Microsoft Windows desktop infrastructure, a publicly listed company who needs a strategic technology deployment partner or a midmarket solutions provider who require VPN connectivity between branch offices, Prism will have or develop a product that perfectly fits your needs.
Prism is not the local PC shop or the "IT guy": it provides strategic technological partnerships with business.
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