To support the requirements and needs of customers who want to move applications to the cloud, NEC continues to enhance its cloud solutions portfolio, which includes hosted ERP and database applications; business analytics; and UNIVERGEģ Cloud Services UCaaS, NECís primary UCaaS offering. To meet demands of NECís Cisco-centric customer base, NEC also has added the Ciscoís Hosted Collaboration Solution (HCS)ówhich will be delivered through NECís direct channel and deployed and managed in the NEC Cloud. The new offering enables NECís customers to leverage additional NEC Private Application Cloud offerings as well as NEC managed services.
NEC implemented the HCS solution using NECís team of highly skilled UC experts. The HCS offering is a subscription-based, ďas-a-serviceĒ cloud solution based on Cisco Collaboration technologies. The offering is delivered within highly secure, cloud-ready, virtualized platforms under a centralized management system, providing NECís customers more ways to leverage their existing Cisco investments.
NEC provides an industry-leading service level agreement (SLA) for applications in the cloud, with a standard, financially-backed SLA of 99.9%. Optional SLAs of up to 99.95% are also available.
ďWeíre planning even more enhancements to the Private Application Cloud portfolio, including integration with NECís newly launched Desktop-as-a-Service (DaaS) offering as well as contact center support,Ē said
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