A video accompanying this release is available at http://www.globenewswire.com/newsroom/prs/?pkgid=21448
Key Facts to Know
• With BMC Remedy, the customer now has real-time access to workflow, service level and end-user satisfaction data, versus delays measured in days or weeks before the change to BMC.• As a result, the IT organization is able to prioritize activity in real time, focusing its management resources on issues with clear strategic impact.
Watch the video.
For more than 30 years, BMC has helped thousands of companies around the world master IT complexity. From mainframe to mobile, from the back room to the boardroom, BMC delivers the automation, integration, and sophistication that enable the business and IT to perform like never before. To learn more, visit bmc.com.
CONTACT: Editorial contacts:
Ann Duhon BMC Softwaredirect 713.918.3201 mobile 713.562.8817 email@example.com Jim Larkin W2O Groupdirect 646.664.4728 mobile 203.526.7457 firstname.lastname@example.org