A hard drive failure Friday morning affects the records management system used by the sheriff's office and police agencies around the county--including in
A second hard drive, which was supposed to start working if the first one fails, did not take over, Mosley said.
Law enforcement agencies didn't have any access to the records system for a day and a half, he said.
Officials are working on the problem and hoped to have it fully up and running by the end of Tuesday.
The problem affects law enforcement records--not how police are dispatched, Mosley noted.
Though some reports from the days before the crash were lost, he said, officials have been able to put them back into the system.
But the new program wasn't to blame for the crash Friday morning, Mosley said. The equipment was what failed, he pointed out.
"There's no problem with their software, it was strictly a hardware issue," Mosley said.
(c)2013 The Janesville Gazette (Janesville, Wis.)
Visit The Janesville Gazette (Janesville, Wis.) at www.gazetteextra.com
Distributed by MCT Information Services