Developed over 23 years and with a current install base of over 12,000,000 systems, NetSupport Manager is the most mature, stable and flexible solution of its kind. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single solution for multi-platform remote support - without the need for a third-party service or ongoing subscription costs.
Version 12 offers a new and modern interface designed to suit both desktop and tablet platforms, enhanced iOS and Android versions, extended Windows 8 and 8.1 support, an updated
The restyled interface makes version 12 the most accessible yet - introducing touch-spaced dialogs, enhanced desktop icons and tooltip views that instantly display a wealth of system information for each remote device and, adding to the product's existing dynamic grouping capabilities, the ability to group remote devices by enclosure type and geolocation, enabling technicians to instantly pinpoint the approximate location (country, city, state) of any remote system.
New feature highlights include the unique PIN Connect facility, allowing quick connectivity between technicians and end-users simply by sharing a matching code, and a totally refreshed Client interface that allows the end-user to instantly request help, enter or create a PIN connection code, view their local PC details and see live connection information.
Tablet and smartphone users haven't been forgotten. The NetSupport Manager Mobile Control for iOS and Android, free to download from iTunes and Google Play, offers a wealth of additional features. The Control now displays real-time interactive thumbnails for all connected devices; enables you to select, connect and interact with multiple devices simultaneously; conveniently lists recently connected, as well as all previously connected devices; a detailed hardware inventory report for a remote PC can now be generated on demand; the current status of the wireless networks and battery strength of the remote device is displayed, enabling you to anticipate if your connection is likely to be interrupted; PIN Connect; and new Widgets can now be added to the home screen of your Android device providing instant access to frequently viewed devices.
Expanding on the latest release, NetSupport's Development Director,
NetSupport Manager requires a one time licence purchase and does not require any third- party hosting or intermediary services. All of the components within NetSupport, including the internet gateway, PIN server and mobile apps, are included as standard.
You can learn more about the enhancements in version 12 and download a free trial by visiting www.netsupportmanager.com.
Headquartered in the
Its flagship products are the highly successful NetSupport Manager remote control and PC management application and
NetSupport's evolving product range also includes: NetSupport DNA, delivering advanced enterprise asset management; web-based ITIL-compliant incident management solution NetSupport ServiceDesk; NetSupport Notify, its mass notification and desktop alerting tool and NetSupport Protect, a security tool designed to protect the content and configuration of desktop PCs. The latest addition to the range is NetSupport Assist, a classroom monitoring solution for Mac® and Linux environments. NetSupport solutions and their derivatives are sold worldwide and enjoy market-leading status in many countries. NetSupport is recognised as one of the fastest-growing technology companies in the EU and was recently awarded Exporter of the Year at the BETT Awards and was named a finalist at both the 2013 PC PRO and
For more information about NetSupport, visit
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