What caused a student's tablet charger to overheat and partially melt?
Will students get the tablets back?
Why have there been so many problems?
Has there been any breach of contract?
"That is one of many issues we are looking into and speaking with Amplify about," Chief of Staff Nora Carr said in an email about the school system's contract with the
For now, the school system is still collecting more than 15,000 tablets, Carr said.
The system has spent about
Less than a week into the project's rollout, though, the school system had 220 broken tablets and had returned about 80 defective ones to Amplify.
By Friday, the school system reported 1,500 tablets with broken screens and about 175 broken or damaged chargers.
Representatives from Asus, the company that makes the tablets, are here working with school officials to determine what caused the one charger to partially melt and to address other technical issues with the devices, said
About 20,000 Amplify tablets are used in schools across the country, mostly in
The charger that prompted school officials to recall the devices is the only instance that has been reported, Hamilton said in a statement Monday.
"That said, one potential defect is too many in our book," he said.
School leaders are waiting for more information from Amplify about possible solutions, Carr said.
Until then, the tablets will be in storage and there are no immediate plans to return them to Amplify.
School officials want to continue using technology, Carr said.
She didn't say whether they will stick with Amplify.
"We need and expect to have tablets that meet our original specifications."
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