Federal officials acknowledged the defects to the journal over the weekend, according to a story published late Sunday. While the exchange received repairs over the weekend, it's unclear how long it's expected to take to fully eliminate problems.
The site serves
The journal said the experts found "the site appeared to be built on a sloppy software foundation. Such a hastily constructed website may not have been able to withstand the online demand last week."
One expert who represents insurance companies selling coverage on the exchange said only a "small trickle" of people have been able to enroll. The process seems to be working better in at least some states running their own exchange.
Federal officials said they are making software and hardware changes so people can create the accounts needed to enroll in health plans via the exchange. The also cited the need for more server capacity, according to the journal.
The exchange went on line last
Federal officials said 7 million people went on the site during the first two days and, as of the end of last week, they were attributing the problems to high volume, rather than design flaws.
Federal officials said the site would receive fixes over the weekend, causing it to be out of service at times. It was unclear from the
Officials have also stressed that there's no rush to sign up for coverage. Open enrollment continues until
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