At any given time and from any location, the department can issue an alert to inform the public of a threat or to calm their fears.
"Following a hostage situation back in January, we did a critical incident review. One of the problems we found was that there were a lot of people who were afraid. We received many calls of people asking if they were safe," said Sgt.
He explained that the high volume of calls tied up the dispatch lines and made the department realize that people need to know what's going on.
"The public feedback we were constantly receiving was that the community members didn't know what we were doing," said Brown.
A Facebook page was started to get the message out to the public of what's going on. "Then we realized that not everybody uses
While many departments have stopped there, MPD went on to create a Twitter account as well as a blog.
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