There are three ways you can do mobile banking. All you need is a mobile device (feature phone, smartphone or tablet). Depending on the options your bank offers, you can do mobile banking using:
u Your non-smart cellphone (feature phone) via a dial string (regular cellphone banking: see |page 2);
u Your feature phone via a mobi site; or
u Your smartphone or tablet using a banking app (application).
App banking is the way of the future, with one bank having already discontinued its mobi site.
An app is "online" software that runs on your smartphone or tablet. In other words, you need to be connected to the internet and to have downloaded the app to use it.
"Your smartphone has an operating system and the app is designed [specifically] for that system, which means it is optimised for your phone or mobile device and generally gives you the best experience; it's made to fit,"
Apps are designed for the hardware of various makes of phone, so you can leverage off the specific features of your phone, such as the camera or GPS (satellite navigation system), he says.
"Some banks have apps that are specifically designed for larger tablet devices, while others give their tablet users a larger version of their smartphone app," Sankar says.
The table below illustrates which mobile banking channel works best with your device.
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