Some people give the caller, who may identify himself as a customer service or support representative of a large company, their credit card number and their PIN number. And their bank account is raided.
"This is a basic scam that happens every day in the country," Briles said.
Others, however, unwittingly cooperated with the scam artists, even downloading software sent to them by the scammers. Once scammers have access to a computer, they can mine all sorts of information, Grady said.
And they often leave a computer infected.
So the unsusupecting victim can be out of money in more ways than one: having financial accounts tapped by a cyberthief -- and needing a new operating system for their computer.
Both Briles and Grady noted that often a scammer's phone number may show up on caller ID as being from
Briles welcomes calls from residents who have had such calls, especially those who lost money. His telephone number is (336) 626-1300, ext. 308.
"They can file a report," he said. "We're here to help stop fraud."
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