"We actually had a lot more people trying to get into our system than we would have imagined," said
Regener said the Internet is faster since Titan was installed, and it's easy to see the number of hack attempts.
"It would be hard to notice that unless you knew how to dig into your own network," he said. "The normal user wouldn't have a clue."
Oasis has been handling information technology services for
"Nowadays, without computers, businesses are dead," said Oasis Technology CEO
Oasis Technology created Titan after a case of mistaken identity.
Everything had been working fine at the office, but when employees tried working from home, they found response times were really slow, Baldonado said. Some sleuthing revealed the company was being hit by thousands of hacking attempts an hour because some hackers thought the company was a now-defunct Canadian financial firm by a similar name.
The release of Titan became one more way for Oasis Technology to adapt to the changing information technology landscape.
"When you are in business so long, you try to turn adversity into an opportunity," Baldonado said.
Titan can recognize a distinctive element, or "fingerprint," to send away hackers. So even if the hackers change things up, the program quickly figures out the switch and starts blocking them again. The approach, protected by patents and some secrecy, as well as a black box that will short out the components if someone tries to open it, can distinguish a hacking attempt from legitimate use.
"When hackers send a signal out to your server, they expect to get an answer back," Baldonado said.
Titan, however, asks the hacker to resend, which puts the burden on the hacking computer and overloads it, he said.
Clients pay a monthly rental fee, which starts at
"Our focus is companies that really have a vested interest in protecting their data," he said.
The city of
"Security is, for any business, government agency or even home PC user, a huge concern," Petropulos said. "Anything that we can do to make the city's computer environment safer and more protected, we're interested in taking a look at."
He said the city has a multilayered approach to security and, while there haven't been successful attacks on its network, there are always the bots, viruses and worms that could cause problems.
"Everybody has a different flavor of hackers," Baldonado said.
"Denial-of-service" attacks, where the network is overloaded by attempts and unable to function properly, are only one way systems are affected by hackers, he said.
Some publicly traded companies get hack attempts from
Annual revenue: In the millions
This story is part of an occasional series on how
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