Consumers are eligible for compensation if they purchased certain laptop
computers for use and not for resale made by Apple, Compaq, Dell, HP,
or Sony that contain a defective GPU made by NVIDIA (the "Affected
Computers"). For a full list of "Affected Computers", visit. www.canadiannvidiasettlement.com.
An Affected Computer is one that contains the defective NVIDIA GPU and
which suffered or exhibited one or more of the following "Qualifying
a. distorted or scrambled video;
b. no video on the screen even when the computer is on;
c. random characters, lines or garbled images;
d. intermittent video issues; or
e. failure to detect wireless adaptor or wireless networks.
The Qualifying Symptoms vary by computer manufacturer. To view a list of
the symptoms by computer, visit www.canadiannvidiasettlement.com.
Qualifying class members will receive cash compensation based on the
severity of the Qualifying Symptoms experienced, the loss of use of the
computer, the age of the Affected Computer, any out-of-pocket repair
expenses, any loss of use, and other relevant factors.
To submit a claim, class members can obtain a Claim Form at www.canadiannvidiasettlement.com or by regular mail by contacting the Administrator at 1-866-432-5534.
In order to make a successful claim, class members should provide the
• Proof they bought one or more Affected Computers; • Proof of the date of purchase of an Affected Computer; • A description of the Qualifying Symptoms experienced and when they were experienced; • A brief explanation of whether they lost the use of the computer permanently as a result of the Qualifying Symptoms or temporarily until there was a repair; and, • Proof of any out of pocket expenses paid for in connection with the Qualifying Symptoms (e.g. repair bills, external memory drives, cooling pads, computer rental, shipping costs).
Cash payments will be made once satisfactory proof of purchase and a
declaration respecting the experience of Qualifying Symptoms has been
received by the Claims Administrator.
Cash payments will be made for total loss of use based on the age of the
computer; temporary loss of use having regard to the nature and
duration of the loss of use; and reimbursement for out-of-pocket
The amount of compensation will be determined by the Claims
Administrator who will apply a compensation grid and settlement
administration guidelines (the "Distribution Protocol"). To view the
Distribution Protocol, visit www.canadiannvidiasettlement.com.
To receive compensation, class members must mail or otherwise submit a
completed Claim Form and any supporting documents to the Administrator
no later than
SOURCE NPT RicePoint Class Action Services
Image with caption: "Infographic to help class members understand how to submit a claim in the NVIDIA class action. (