The telecoms regulators in
Telemarketers who make sales calls to consumers in the three countries have an obligation to identify themselves. Callers who use technology to spoof their caller ID with inaccurate, false or misleading information to appear on a telephone's call display violate this requirement.
In a joint statement, they said "As agencies responsible for enforcing do-not-call, privacy, telemarketing, consumer protection, telecommunications and other related laws, we are faced with the common challenge of caller identification spoofing. This practice, which can accentuate the harm caused by silent or nuisance calls, occurs when callers conceal their true identity by using invalid phone numbers to make calls."
They said that caller identification spoofing is a troubling trend, particularly as it is challenging for enforcement agencies to track down the responsible parties.
As a result they are now working on developing a method of detecting and blocking spoofed Caller IDs, although at this stage they are not sure even if such a technology is possible, or how long it will take to deploy.
Exploratory discussions will be held later this month to identify options focusing on enforcement, industry compliance and consumer education, technology and regulatory issues.
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