Contract notice: Operation of the it infrastructure and related services for a period of 5 years.
The partnerships Germany - PPP operates a both centralized and decentralized IT infrastructure in parts at their location in Berlin. You take care of the hardware is largely owned by the PD and is housed at the site itself. The required administration of the existing hardware and software components is being carried out by a single service provider. Since this contract expires at the beginning of 2014, the company-wide IT operations to be re-commissioned from 1.3.2014. In the decentralized system, the PD uses both PCs at the site in Berlin as well as notebook computers, the mobile also must be ready at all times both on the site itself as. In addition, printers, and fax machines are operated. Proprietary software systems are not used. Rather, the PD standard Office products, such as using Microsoft ® Office 2007 as well as additional software, eg for speech recognition as well as financial accounting. In the area of ??central server systems systems are used, which cover the areas of mail, backup and storage. In addition to the administrative tasks in the field of office communication (email infrastructure, file access, telephony) and infrastructure areas such as security (firewall support, Cisco ® Any Connect) and networks (switches, routers, wireless LANs) and taking care of the underlying hardware itself should be covered . The IT support includes both the 1st-and the 2nd-level support for the decentralized and the centralized IT systems of PD. To ensure this support, a telephone support for remote assistance and onsite support in the premises at the PD location is required. Moreover, the IT components and their history and the underlying processes should be documented. To an operations manual should be created, which are documented this necessary information and the current state maps. The contract for the provision of IT services will be awarded for a period of 4 years and an option to extend for a further year. Inception of the contract is 1.3.2014.
Time limit for receipt of requests for documents or for accessing documents: 13.11.2013
Language(s) in which tenders or requests to participate may be drawn up:
Tender documents : T18889601.html