Konica Minolta Business Solutions U.S.A., Inc. announced that Infirmary Health System, a provider of healthcare in southwest Alabama, has implemented Konica Minolta Optimized Print Services (OPS) throughout its entire network of hospitals, outpatient facilities and medical clinics.
According to a release, by standardizing on a managed print solution Infirmary Health has saved over $240,000 as well as simplified the management of 2,000 printing devices and improved efficiencies and document security.
"Maintaining our large printing fleet across multiple hospitals and clinics was a strain on the IT department and our operational budget," Eddy Stephens, CIO, Infirmary Health System, Inc. "It made more sense to move to a single managed print service plan with Konica Minolta OPS maintaining and supporting our entire fleet regardless of the manufacture and model. Not only has it helped to drive down operating costs, but the IT department no longer has to manage multiple vendors or service devices ourselves. With everything else I have on my plate as CIO of a large healthcare provider, printing is now one less thing I have to worry about with Konica Minolta OPS."
For the past 15 years Infirmary Health has leveraged Konica Minolta printers, bizhub multifunction printers (MFPs) and production print systems. Looking ahead to the long-term changes in healthcare reimbursements from government and private payers, Infirmary Health turned to Konica Minolta to implement a managed print solution that would help reduce its operating budget and drive costs out of the system. Infirmary Health now saves $20,000 monthly on replacement toner cartridges by moving to Konica Minolta OPS for the ordering and delivery of all consumables, replacement parts and maintenance kits, regardless of the device make or model.
The company noted that, with a total of 2000 printing devices throughout the organization, Infirmary Health has moved to a vendor supported maintenance model with a dedicated Konica Minolta technician on site to service and ensure optimal uptime. Now when IT receives a call related to printing, it is sent directly to the Konica Minolta technician. The combination of a dedicated Konica Minolta technician and local technician support ensure that Konica Minolta can easily service and maintain all the print devices located throughout nine different hospital facilities and more than 30 satellite clinics.
"Like so many large organizations with multiple locations, Infirmary Health's printing environment was not optimized for efficiency and was comprised of excess printing, imaging and fax devices," says Sam Errigo, SVP, Business Intelligence Services, Konica Minolta Business Solutions U.S.A., Inc. "Konica Minolta's Optimized Print Services (OPS) takes the complexity and inefficiencies out of managing a print environment for both productivity and cost savings. Our approach combines consultancy, hardware, software and implementation services in order to achieve cost reductions and trouble-free processes."
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