Peruvian telecoms regulator Osiptel has decided that mobile telephony, fixed wireless telephony and mobile internet services providers have to offer at least 60 percent coverage in the areas (district, province or region) where they operate. In the first year following their services launch, operators will have to cover at least 30 percent of their service areas. This coverage should increase to 45 percent within the second year of service, and to over 60 percent in the third year.
Osiptel's decision follows frequent complaints from end customers who say that operators market their services claiming that particular areas are 'covered', although their actual footprint in those locations is limited and does not reach the entire district or province.
Additionally, operators will have to inform users and the general public about the towns in which they have coverage, and publish this information on their websites, as well as launch a toll free number to provide info related to their coverage.
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