Google is the king of online search. It runs 70 percent of the
country's queries and brings in 75 percent of the related
advertising revenue. With such dominance inevitably comes the envy
of rivals -- and charges of illegal, anti-competitive behavior. But
on Thursday the Federal Trade Commission, or FTC, voted unanimously
to close its antitrust investigation of Google without seeking
penalties against the company, and rightly so.
More than a search engine, Google provides tools for activities
such as online shopping and travel booking and builds those tools
into its search results. Google "Washington to Los Angeles ticket,"
for example, and Google will show you a box with flight itineraries
and links to its own online travel booking service, followed by the
familiar "blue-link" search results to competing online travel
services such as Expedia and KAYAK.
Similarly, Google a street address, and the first item that comes
up is a Google Map.
Consumers lose, Google's opponents argue, when they come to the
entrenched leader in online search and get results that don't point
to what ought to be the most popular services first -- instead
prioritizing those associated with Google. The company, they say,
has less of an incentive to improve its services since it can give
them prominent space on its dominant search engine, driving traffic
their way. Competitors are discouraged because they will never get
that sort of play.
But the FTC found that "the totality of the evidence" indicates
Google arranged its search results to make them more useful, not to
quash competitors.
"Reasonable minds may differ," the commissioners wrote, "as to
the best way to design a search results page and the best way to
allocate space among organic links, paid advertisements and other
features."
Google's mission is "to organize the world's information and make
it universally accessible and useful," which does not always mean
directing users to other websites. Users looking for answers -- say,
the price of a plane ticket -- may well prefer a Google-generated
list at the top of their search pages, instead of clicking around to
other sites. And if they don't, they have other viable options, both
in general search engines such as Bing and Yahoo and in other
specialized online services.
More Americans began product searches at Amazon.com in 2011, for
example, than at Google.
Microsoft recently debuted a campaign to discredit Google's
shopping feature, warning Americans not to get "scroogled" and
instead to try Bing. If Americans do, indeed, feel scroogled one way
or another, all they need do is click to another website.
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News Column
No Need to Break Up the Google Monopoly
Jan 9, 2013
Anonymous
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Source: (C) 2013 Bangor Daily News Bangor, ME. via ProQuest Information and Learning Company; All Rights Reserved
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