General Motors is reconsidering its "likes."
A GM spokesman confirmed that the automaker is discussing buying
advertising on Facebook again after halting the paid ads in May in a public
blow to the social network days before it went public. The automaker
maintained its free brand pages on the site but said its $10-million Facebook
ad budget wasn't delivering an adequate financial return.
Facebook executives have offered to provide data showing the
effectiveness of GM's advertising on the site in a bid to convince the
automaker to come back, the Wall Street Journal reported. GM had publicly
questioned the value of Facebook ads when it halted the practice in May.
Chevrolet Vice President of Global Marketing Chris Perry told the Free
Press last month that GM had asked Facebook for creative flexibility on the
social network's advertising platform.
"We offered up some ideas; we said bring us your ideas," Perry said. "We
said, 'We'll be your guinea pig. We have the dollars to invest in this
program.' "
But GM still ultimately decided to drop the advertising.
Other automakers -- like Ford, which trumpeted its faith in Facebook ads
after GM's exodus -- continued to advertise on the site.
GM has maintained an active presence on Facebook with dedicated pages for
all of its brands and promotions like Chevrolet's "Stay Clutch," a Facebook
contest offering millennials a chance to win stick-shift driving lessons at
Major League Baseball's All-Star Game.
Facebook doesn't charge for brand pages, but automakers invest heavily in
developing content for those pages.
"It's been misreported quite often (as) saying General Motors is getting
out of Facebook," Perry said last month. "It's not the case at all."
GM, which spends about 25% to 30% of its advertising budget on social,
digital and Web marketing, has about 8 million "likes" on its Facebook pages.
"We certainly don't want to walk away from 900 million consumers, and we
haven't walked away," Perry said. "We're a big proponent of Facebook."
Still, industry experts say Facebook needs to improve the effectiveness
of its advertising. About 16.6% of the site's users have either clicked on a
Facebook ad or showed an interest in purchasing a product, according to
research firm Kantar Media Compete. That was less than the percentage for
search engines like Google and Yahoo.
Facebook has also acknowledged that it needs to improve the mobile
version of its site, which is growing fast but generates little revenue.
A Facebook spokeswoman declined to comment.
GM CEO Dan Akerson has cited Global Chief Marketing Officer Joel
Ewanick's efforts to cut inefficient ad spending as an example of how the
company needs to streamline its operations. The company also recently pulled
out of advertising for the 2013 Super Bowl.
Akerson told reporters before GM's annual meeting last month that the
automaker would save $400 million a year in advertising from the heightened
focus on efficiency, which has included consolidation of GM's advertising
agency client base.
He said GM is focused on "impressions in the marketplace," marketing
jargon for the number of consumers who see an advertisement.
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News Column
GM Mulls Re-friending Facebook
July 5, 2012
Nathan Bomey
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Source: (c) 2012 Detroit Free Press
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