Elaine Kubik, a 26-year-old who grew up all over the U.S. in a military family, goes online everyday and pretends to be a middle-aged British male gnome.
Her job: Create the online persona for Travelocity's Roaming Gnome on Facebook and Twitter.
"It would seem with the age and the gender that it's completely opposite, but I feel like I share some of the same characteristics as him," said Kubik, who has handled social media duties at Travelocity for the past year and a half. "I love traveling, and the gnome loves traveling."
Kubik often takes the gnome with her on business trips. Last month, the gnome went to Australia, and Kubik posted photos on Facebook of the gnome on the Sydney Harbour Bridge and in front of the Sydney Opera House.
And on Sunday evenings, she tweets the gnome's live reactions to "The Amazing Race," a reality TV show that Travelocity has sponsored for 14 seasons.
A few weeks ago, the contestants were sliding Travelocity gnomes across an ice rink to hit a bull's-eye target in Bavaria.
"I think I've reinvented curling!" the gnome tweeted after his guest appearance.
Most of Kubik's posts and tweets are travel-related, although she infuses them with the occasional British idiom from a mini-dictionary given to her from the company's previous gnome handler, who was British.
"He's just trying to be witty and funny and tries to connect with people," said Kubik, who sometimes calls followers and friends "pickles" mainly because she personally likes pickles.
Travelocity launched the Roaming Gnome as its brand icon in 2003, featuring him in TV and radio ads. Senior marketing manager Karrie Fox said Travelocity created the gnome to be "a fellow traveler" and to build a relationship with its customers.
Fox, who approves all of the gnome's appearances in The Amazing Race, said there are a few rules for the gnome, mainly that he is a statue.
"He doesn't move. So even though you see him or you hear him talk or you might hear him have an action, like pitter-patter or typing, when you see him, he's always solid form," Fox said. "Because he's a statue as well, you can't change his clothes."
So instead of donning a birthday party hat to celebrate Travelocity's sweet 16, the gnome posted a photo of himself next to the giveaway wheel at the company's Southlake headquarters. But a party hat might have been a better choice than his solid red one.
"I've accidentally popped two balloons with my hat. Whoops," @RoamingGnome tweeted March 22.
Most Popular Stories
- SEO Traffic Lab Celebrate Wins at Digital Marketing Event 'Internet World 2013' in London
- Social Media Initiatives Should Follow Customers' Lead
- Apple CEO: Offshore Units Not a 'Tax Gimmick'
- U.S. Senate Accuses Apple of Large-scale Tax Avoidance
- UTEP Water Recycling Project Wins Venture Titles
- Marketo Makes a Mint in IPO: Stock Shoots Up More than 50 Percent
- Bieber Booed at Billboard Awards
- Crude Oil Up, Gasoline Down
- Austin Startup Compare Metrics Raises $3.5 Million for Expansion
- Why So Many Top 'Car Guys' Are Actually Women
News-To-Go
Advertisement
Advertisement
News Column
The Social Media Voice of Travelocity's Gnome
April 4, 2012
Andrea Ahles
Advertisement
Source: (c) 2012 the Fort Worth Star-Telegram Distributed by Mclatchy-Tribune News Service.
Story Tools



