The U.S. Consumer Product Safety Commission and Hewlett-Packard Co. today announced a voluntary recall of HP 1040 and 1050 fax machines because they could overheat and catch fire due to an internal component failure.
Six incidents in the U.S. and one in Canada have been reported. One incident resulted in a fire with significant property damage, and a person sustained a minor burn injury in another incident.
About 928,000 of the machines have been sold in the U.S. and 240,000 in Canada and Mexico. Consumers should unplug and stop using the fax machines immediately, the commission warned.
Here is a rundown of the details of the recall:
Name of Product: HP fax 1040 and 1050 machines
Units: About 928,000 in the U.S. and 240,000 in Canada and Mexico
Importer: Hewlett-Packard Co., of Palo Alto, Calif.
Hazard: The fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards.
Description: This recall involves HP Fax 1040 and 1050 models. The HP logo and the model number are printed on the front of the fax machine. The fax machines are dark gray and measure about 11 inches high x 14 1/2 inches wide.
Sold at: Electronics, computer and camera stores nationwide, and online at www.shopping.hp.com and other websites from November 2004 through December 2011 for between $90 and $120. Some of the recalled fax machines were replacement units for a previous recall involving HP fax model 1010 in June 2008.
Manufactured in: China
Remedy: Consumers should immediately stop using the recalled fax machines, disconnect them from the electrical outlet and contact HP for a rebate on the purchase of an authorized replacement HP fax machine or a partial rebate of certain HP ink jet printers.
Consumer Contact: For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit the firm's website at http://www.hp.com/go/faxrecall/US-en.
Photos of the products are available at http://www.cpsc.gov/cpscpub/prerel/prhtml12/12101.html.
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.
Firm's Recall Hotline: (888) 654-9296 CPSC Recall Hotline: (800) 638-2772 CPSC Media Contact: (301) 504-7908
SOURCE: U.S. Consumer Product Safety Commission -0-02/02/2012
