AUSTIN, TX -- (Marketwire) -- 11/13/12 -- SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT management software, today announced enhancements to its web application monitoring product SolarWinds Web Performance Monitor (WPM), formerly known as Synthetic End User Monitor (SeUM), just in time as systems administrators prepare for increased holiday online shopping demand.
Web application and website performance are critical to businesses as any unplanned downtime can lead to lost productivity, dissatisfied customers, lost revenue and more. With Cyber Monday and the holidays fast approaching, IT admins are on alert considering what this means to their e-commerce business and online user experience. In a survey* SolarWinds conducted among 71 IT professionals, 42 percent deem Cyber Monday an issue that requires proactive planning and monitoring.
Whether planning for Cyber Monday, a summertime holiday promotion or a geographic expansion, sysadmins should follow these tips to help keep websites and Web applications going strong:
1. Test the impact of changes to website from the end-user's perspective before the big event - Set alerts and establish normal performance baselines, then monitor each crucial step of transactions to identify problems and monitor from multiple locations to make sure all are performing optimally.
2. Ensure adequate capacity for influx of user requests - Communication among all stakeholders is essential. Talk with teams, such as marketing, to anticipate challenges from any planned activities that may drive a spike, then use monitoring systems' historical data to do 95th percentile load planning.
3. Monitor availability and performance of the supporting infrastructure - Monitor everything you can, including shared storage, visualization infrastructure, database, firewall and core network components and the WAN links to the outside world, and utilize IT staff or hosting providers to ensure any problems identified by monitoring solutions are quickly resolved.
Using SolarWinds WPM, sysadmins can continuously monitor websites and Web applications, including those that are internal (behind the firewall), customer-facing, SaaS, and cloud-based to keep a proactive watch on the end user's point of view. The latest version of WPM extends its application support to include Web-based Java applications such as Oracle forms and those served via the Citrix Web Interface.
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